At Network Services Group (NSG), the health and well-being of our clients, partners, employees, and communities are our top priority. We understand the concern and uncertainty you may be experiencing surrounding the quickly evolving coronavirus (COVID-19) situation and are committed to being responsive to your needs.

We have seen a lot more interest in faster ways to facilitate and simplify working from home without compromising data privacy, security, or compliance.  NSG can help with our cloud-based solutions.  We strongly encourage you to use the NSG Cloud for its ability to simplify remote file server access which can be critical for a company that depends on internal file servers. Employees can avoid the headaches of VPN access with remote access from mapped drives that maintain the experience they’re used to in the office.

If you need even more capabilities, our SD-WAN network and private personal VPN connectors are available and can be quickly deployed, in some cases even via a phone call.

NSG is also taking extra precautions to keep our staff and customers safe, secure, and healthy.

To keep our workplace safe and free from infection, we are taking the following precautionary steps:

  • We are now performing deep cleaning on every piece of client equipment that we service.
  • NSG offices and vehicles are also thoroughly cleaned daily to aid in the prevention of spreading the virus.
  • We meet regularly to ensure every measure is initiated for NSG employee health and safety.
  • NSG will continue to follow the local public health authority advisories and requirements.
  • NSG employees are being asked to stay home if they are not feeling well and have been provided with the CDC’s guidelines for preventing the spread of the virus. In addition, all staff have also received extra personal days off in the event sickness occurs.
  • NSG is prepared to provide our continuous support throughout this situation but following its disaster recovery plans and utilizing its backup virtual office infrastructure.

We appreciate your cooperation and patience during this public health emergency. We continue to follow the situation and will keep you updated on any changes to our procedures.

Please be aware that the effects of the COVID-19 virus are also affecting the supply chain for the foreseeable future.  Most products and materials are still available but might have slower than expected delivery times. Our shippers have also confirmed through the World Health Organization (WHO) that it is safe to handle new equipment purchases, even if they come from a place where the virus has been reported.

Feel free to reach out to NSG if you have any questions regarding our coronavirus response. Thank you.

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